How to Add Participants and Generate Login Credentials

Adding participants to the Care Lab Portal is a prerequisite to generating participant login credentials, which will be used to log into the Care Lab App.

Make sure that you check this step-by-step guide on the setup and use of the Empatica Health Monitoring Platform.

Follow these steps to add participants to your Site and generate the login credentials:

It’s important to note that if the flow is not completed, the action will be canceled. All the below steps should be performed to complete the action.

1. Log into the Care Lab Portal.
   • Care Lab Portal - http://carelab.empatica.com
2. Click on the “hamburger menu icon” in the top-left corner of the main screen to open the side navigation menu.
   
3. Click on ‘PARTICIPANTS’ under the ‘MANAGEMENT’ section.
   
4. Click ‘ADD PARTICIPANTS’ on the top-right of the screen.
5. Choose between two different ways of generating Participant IDs:
   
   1. Automatic IDs - the system will automatically generate numerical Participant IDs. Note that letters and symbols cannot be added to the Participant IDs using this method. The portal will guide you through the next steps:
      1. Indicate the number of Participant IDs you’d like to create - the system can generate a maximum of 20 participants at a time. To add more participants, repeat this process as many times as needed.
      2. Add the starting Participant ID - the subsequent IDs will then be generated in an ascending numerical sequence from the starting ID.
      3. Add the number of digits the Participant IDs should have - the IDs can consist of up to ten numerical digits.
      4. The system will provide a preview of what the Participant IDs will look like.
         
   2. Customized IDs - manually write the Participant IDs.
      1. The Participant IDs can have up to ten uppercase alphanumeric characters (A-Z ; 0-1). No spaces or special characters are allowed.

      2. When writing the Participant IDs, separate each ID with an [enter] or a [space].

         

6. Make sure to review the preview of Participant IDs as the IDs cannot be edited afterward. Click ‘ADD PARTICIPANTS’ to confirm.

7. On the next page, you can view the full Participant IDs with the associated usernames, passwords, and QR codes. Click on ‘DOWNLOAD CREDENTIALS’ to save a .zip archive of the recently created participant credentials.

   This is the only time the credentials will be available to view, copy, and download. If you wish to download the credentials, we recommend doing so on a secure computer and storing the files in a secure location.
   
    

8. Once the downloaded archive is unzipped, the folder will contain the following:
   1. Participant credentials list (CSV) - contains a list of the Participant IDs, usernames, and passwords.
   2. Folder with Participants Credentials (PNG) - each .png file in the folder represents one Participant ID. Each file contains the login credentials and QR code, as well as a short "Getting started guide" on how to log in and pair the device with the Care Lab App.
   3. Folder with QR codes (PNG) - each .png file in the folder represents the QR code for one Participant ID, which can be used to log into the Care Lab App.